Parking Operations Lead

4 days ago


Los Angeles, California, United States ABM Industries Full time
About the Role

We are seeking a skilled and experienced Parking Operations Lead to join our team at ABM Industries. As a Parking Operations Lead, you will be responsible for overseeing the daily operations of our parking facilities, ensuring that our customers receive exceptional service and that our facilities are well-maintained.

Key Responsibilities
  • Customer Service: Provide excellent customer service to our clients, responding promptly to their needs and resolving any issues that may arise.
  • Revenue Management: Accurately reconcile and report daily revenue, ensuring that all financial transactions are accurate and up-to-date.
  • Team Management: Supervise and train a team of parking attendants, providing guidance and support to ensure that they are equipped to provide excellent service to our clients.
  • Facility Maintenance: Oversee the maintenance of our parking facilities, ensuring that they are clean, safe, and well-maintained.
  • Communication: Communicate effectively with our clients, team members, and other stakeholders, providing regular updates and reports as needed.
Requirements
  • Experience: 2 years of experience in parking operations or a related field.
  • Education: High school diploma or equivalent required.
  • Skills: Excellent customer service skills, ability to work in a fast-paced environment, and strong communication skills.
  • Availability: Must be available to work a variety of shifts, including mornings, afternoons, and evenings, Monday through Friday.
Preferred Qualifications
  • Lead or Supervisory Experience: 1 year of lead or supervisory experience in a related field.
  • Customer Service Experience: Experience in customer service, preferably in a parking or transportation-related field.
  • Valet Experience: Experience in valet parking or a related field.


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