Workforce Readiness Specialist

6 days ago

Phoenix, Arizona, United States Persevere LLC Full time
Job Overview

The Technology Employment Specialist will play a pivotal role in preparing program participants to enter the workforce as confident professionals and serve as a liaison between businesses, educators, and other stakeholders to locate employment opportunities for them and help them succeed in their new careers.

Key Responsibilities
  • Prepare Participants for Employment
    • Assist participants in self-assessment of job readiness and help remove barriers to employment
    • Build effective participant developmental plans and accurately maintain all required documentation, notes, and follow-up
    • Provide career exploration opportunities through classroom, small group, and individual activities
    • Provide labor market information, job search counseling, and post-education planning services
    • Deliver employment essential skills training to participants, such as career readiness, job search assistance workshops, and professional development
    • Assist participants in developing a resume and cover letter
    • Assist participants in creating and enhancing a professional online presence
    • Teach best practices for searching and applying for jobs in the tech industry
    • Assist participants with the application process
    • Arrange for interviews
    • Assist participants in preparing for an interview, including appropriate dress and etiquette
    • Teach students how to write follow-up emails after interviewing
    • Encourage students to develop strategies for maintaining a healthy work-life balance
    • Collaborate with or serve as the participant's internal case manager
    • Coordinate services with resource agencies in the community
    • Help participants acquire documents needed for employment authorization verification as needed
    • Connect participants with case managers in the community who can help participants complete their search
    • Meet with participants at required intervals
    • Complete corporate training on a timely basis
    • Assist with the creation of and follow critical Standard Operating Procedures and Workflows
    • Participate in cross-training staff as requested
  • Facilitate Learning and Employment Opportunities for Participants and Aid Program Funding
    • Reach out to businesses and industries on a weekly basis to establish connections and partners for employment opportunities, fundraising, and to promote general awareness
    • Participate in chamber events, technology events, SHRM meetings, or other events where connections with business and industry can be made
    • Coordinate work-based learning opportunities, such as industry tours, guest speakers, job shadows, and mentorships
    • Connect area employers with students to create work-based learning opportunities, such as on-the-job training, internships, and apprenticeships
    • Identify employment opportunities for participants, beginning with tech roles
    • Understand what career options are available to our students as coders and identify employment opportunities for participants, beginning with tech roles
    • Collaborate closely with instructors in linking qualified participants to business needs
    • Establish mentorships between instructors and participants
    • Participate in personal professional development and training
  • Track the Activities of Participants and Program Partners
    • Use all technology available and/or required to manage communication and follow-up with participants, coworkers, program partners, and businesses
    • Complete pre-interim-post assessments to identify job skills as well as factors that limit potential employment opportunities
    • Monitor and report on program compliance, including pre-release and post-release placement rates and wages
    • Document all case management activities in detail
    • Prepare reports on participant successes and participate in marketing and public relations efforts
    • Document placements that qualify for an incentive placement fee, if available
    Qualifications
    • Bachelor's degree in a human services area (social work, human services, criminal justice, psychology) or an equal number of years of experience providing workforce development services
    • Experience providing workforce development and community support services to persons with substance abuse and/or co-occurring disorders
    • Experience working with corrections-involved clients/offenders is preferred
    • Must have a valid driver's license
    We Highly Value
    • Passion for and responsibility to the customer/partner
    • Must be self-starting, hardworking, and inquisitive
    • Leadership through innovation in everything you do
    • Passion for what you do and being self-critical to improve
    • Relentless commitment to win
    • Personal and corporate integrity

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