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Guest Services Representative

2 months ago


Missoula, Montana, United States Courtyard Missoula Full time
Job Overview

Courtyard Missoula in Montana is seeking to fill the position of Front Desk Agent, available for both full-time and part-time roles. If you possess a passion for customer service and are looking for an entry-level opportunity that allows for career growth, this position may be ideal for you.

This entry-level role offers a competitive salary starting at $15/hour, along with exceptional benefits including bonus opportunities. Full-time employees are also eligible for health and dental insurance.

ABOUT OUR HOTEL

Nestled in the picturesque landscape of Western Montana, our establishment is a prime destination for sports enthusiasts and families exploring the wonders of Yellowstone and Glacier National Parks. Our commitment to hospitality is reflected in our motto of treating guests like family, ensuring they feel at home with a variety of amenities. We pride ourselves on providing comfortable accommodations and a dedicated staff that strives to make every stay unforgettable.

ROLE RESPONSIBILITIES

As a Front Desk Agent, you will serve as the welcoming face of our hotel. Your responsibilities will include:

  • Greeting guests with warmth and enthusiasm.
  • Managing reservations and processing payments.
  • Resolving any issues that may arise during a guest's stay.
  • Ensuring guests have a memorable experience.

QUALIFICATIONS

  • Must be at least 18 years old.
  • Reliable transportation is required.

Are you eager to learn and enhance your skills? Can you deliver outstanding customer service? If you are a dependable individual ready to assist wherever necessary, this position could be a great fit for you.

WORK SCHEDULE

This position offers flexible shifts between the hours of 7:00 am and 11:00 pm.

If you believe you would excel in this entry-level hospitality role, we encourage you to submit your application.