Weekend Member Services Representative
4 weeks ago
Customer Service Representative
We are seeking a highly motivated and customer-focused individual to join our team as a Weekend Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.
Key Responsibilities:
- Provide a superior level of customer service to members, prospective members, and guests.
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members in, tour and sign up new members, log amenities, and communicate updates and events to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Conduct beverage or merchandise purchases on the point of sale system.
Requirements:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability is a must.
Why Work with Us:
At PF Management Group, we are committed to creating a healthier planet and changing people's lives every day. We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to work with a talented and dedicated team of professionals.
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