Customer Service Ambassador

1 week ago


Harvey, Illinois, United States Katie Carls - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Katie Carls - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our clients, providing exceptional customer service, and promoting our insurance and financial services products.

Key Responsibilities
  • Client Relationship Building: Develop and maintain strong relationships with our clients, understanding their needs and providing personalized solutions.
  • Insurance Sales: Promote and sell our insurance and financial services products to clients, ensuring they have the right coverage for their needs.
  • Customer Service: Provide exceptional customer service, responding to client inquiries and resolving any issues in a timely and professional manner.
  • Team Collaboration: Work closely with our team to achieve sales goals and provide support as needed.
Requirements
  • Excellent Communication Skills: Possess excellent written and verbal communication skills, with the ability to effectively communicate with clients and team members.
  • Customer Focus: Be customer-focused, with a strong ability to understand and meet the needs of our clients.
  • Insurance Knowledge: Have a basic understanding of insurance products and services, with a willingness to learn and develop your knowledge.
  • Team Player: Be a team player, with the ability to work collaboratively with our team to achieve sales goals.
What We Offer
  • Competitive Compensation: Earn a competitive salary and commission-based income.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within our agency.
  • Supportive Team Environment: Work in a supportive and collaborative team environment, with opportunities for ongoing training and development.


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