Admitting Representative, Full-Time, Evenings

2 months ago


Harvey, Illinois, United States The University of Chicago Medicine Ingalls Memorial Full time
Job Summary

We are seeking a highly skilled Admitting Representative to join our team at The University of Chicago Medicine Ingalls Memorial. As an Admitting Representative, you will play a critical role in ensuring a positive experience for our patients and their families.

Key Responsibilities
  • Patient Registration: Verify patient information, obtain necessary documents, and register patients for admission.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Insurance Verification: Verify patient insurance coverage, benefits, and eligibility, and obtain pre-authorizations as necessary.
  • Medical Necessity: Verify medical necessity for services and communicate relevant coverage information to patients.
  • Document Management: Scan and manage patient documents, ensuring accurate and timely filing.
  • Collaboration: Work closely with healthcare staff, including Case Management and Utilization Review, to ensure seamless patient care.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: 1-2+ years of experience in a healthcare setting, preferably in admissions or patient registration.
  • Skills: Strong communication and customer service skills, proficiency in computer software, and ability to multitask and work in a fast-paced environment.
Preferred Qualifications
  • Medical Terminology: Knowledge of medical terminology and healthcare concepts.
  • Healthcare Experience: Previous experience in a healthcare environment, preferably in admissions, emergency department, or physician's office.
Why Work with Us

The University of Chicago Medicine Ingalls Memorial is a leading healthcare provider, committed to delivering exceptional patient care and advancing medical innovation. As a member of our team, you will have the opportunity to work with a talented group of healthcare professionals, contribute to our mission of improving health and well-being, and grow your career in a dynamic and supportive environment.



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