Medical Support Specialist

1 week ago


Orland Park, Illinois, United States The University of Chicago Medicine Full time

Position Overview

Join a prestigious academic healthcare institution at The University of Chicago Medicine as a Medical Assistant within our Endocrinology department. This role is essential in collaborating with our dedicated clinical team to ensure that patients receive exceptional care.

Sign-On Bonus Opportunity: Up to $1,500

As a Medical Assistant, you will be responsible for a diverse range of patient care activities under the guidance of a registered nurse, advanced practice nurse (APN), or physician. Your responsibilities may include both therapeutic and diagnostic tasks.

Key Responsibilities:

  • Uphold the core values and principles of patient-centered care as defined by the University of Chicago Medical Center.
  • Execute direct patient care tasks as directed by the registered nurse or physician, adhering to established nursing policies and procedures.
  • Implement and document patient and family education as assigned by the RN or physician.
  • Measure and record vital signs accurately.
  • Conduct specific tests, including pregnancy tests, urinalysis, and hemocults, tailored to the patient demographic.
  • Maintain comprehensive documentation of all patient care activities in accordance with hospital protocols.
  • Perform phlebotomy procedures as required.
  • Assist in the collection and proper labeling of specimens, ensuring compliance with hospital standards.
  • Carry out additional duties as assigned.
  • Support medical procedures as needed.
  • Conduct pre and post-procedure calls.

Required Qualifications:

  • High School diploma or equivalent from an accredited institution.
  • Current certification in cardiopulmonary resuscitation (CPR).
  • Proven experience in phlebotomy.
  • Background in community health settings.
  • Completion of a recognized medical assistant training program endorsed by the American Heart Association or American Red Cross.

Preferred Qualifications:

  • Strong verbal communication skills, with the ability to prioritize and organize tasks effectively.
  • Proficient in using PC applications, including Excel and Microsoft Word, as well as OASIS and EPIC systems.
  • Experience with computerized appointment scheduling.
  • Capability to manage stress in a dynamic work environment.
  • Skillful in handling sensitive interactions with discretion and courtesy.
  • Physical capability to perform tasks involving stocking, lifting, and transporting supplies and equipment.

Position Details:

  • Job Type/FTE: Full Time (1.0 FTE)
  • Shift: 8:00am-4:30pm Mon/Tues/Thurs/Fri; 11:00am-7:00pm on Wednesdays
  • Department: Endocrinology
  • Employment Status: Non-Union


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