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Healthcare Office Support Specialist

2 months ago

Orland Park, Illinois, United States CRS Home Therapy, P.C Full time
Job Overview

Position: Administrative Assistant for Home Health

We are looking for a dedicated and organized individual to join our team as a full-time Administrative Assistant in the therapy staffing services sector.

Key Qualifications:

  • Exceptional organizational and interpersonal skills are essential.
  • Proficient in computer applications and software.
  • A minimum of a two-year college degree is required.
  • Bilingual in Spanish is preferred but not mandatory.

This role offers a comprehensive benefits package, including health, dental, vision, and life insurance, along with a retirement plan and additional perks.

Responsibilities:

  • Handle a high volume of incoming calls with professionalism.
  • Provide accurate and thorough information to ensure customer satisfaction.
  • Serve as a daily liaison between clients and therapists.
  • Utilize various computer systems, including Axxess, Kinnser, and our Electronic Medical Records (EMR) system, therapyBoss, to manage information and resolve customer inquiries efficiently.
  • Document details of inquiries, feedback, and complaints.

Language Requirement: Proficiency in English is required; Spanish speaking is preferred but not essential.