Automotive Service Consultant

1 week ago


Patchogue, New York, United States Browns Jeep Chrysler Dodge Ram Fiat Alfa Romeo Full time
Become a Key Player as a Customer Service Specialist

The Customer Service Specialist position at Browns Jeep Chrysler Dodge Ram Fiat Alfa Romeo plays a vital role in delivering outstanding client support and effectively overseeing vehicle maintenance and repair operations.

Compensation & Benefits:
Attractive salary and commission framework ranging from $75,000 to $125,000 per year, with weekly remuneration. A comprehensive benefits package is available, including health coverage, retirement options, paid leave, and employee discounts.

Key Responsibilities:
  • Greet clients with warmth and professionalism
  • Assist in scheduling service appointments and provide precise repair estimates
  • Respond promptly to inquiries via phone and email
  • Accurately document vehicle conditions
  • Coordinate repair orders with service technicians
  • Keep clients informed about service progress
  • Manage payments and maintain accurate records
  • Stay knowledgeable about dealership offerings
  • Ensure a tidy and organized service area
  • Collaborate with the sales team to enhance customer loyalty
  • Remain updated on industry developments
Qualifications:
  • High School diploma or equivalent; Bachelor's degree is a plus
  • Minimum of 2 years of experience as a Service Advisor
  • Strong communication and organizational abilities
  • Proficient in computer systems and software
  • Valid driver's license required
  • Availability for full-time work, including Saturdays
About Our Company:
Browns Jeep Chrysler Dodge Ram Fiat Alfa Romeo is committed to fostering diversity and creating an inclusive workplace. We are an equal opportunity employer dedicated to the development and success of our team members.

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