Customer Service Advocate

7 days ago


Quantico, Virginia, United States Liberty Military Housing Full time

At Liberty Military Housing, we are dedicated to serving those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States.

We take great pride in our highly trained team of professionals, bringing a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Come join us as a Customer Service Representative, where you will be responsible for providing exceptional customer service to all prospective and current residents within a multi-family residential community.

Your role includes answering phones, taking and following up on service requests, showing new homes, completing new leases, and ensuring residents' needs are met.

This is an excellent opportunity to grow your career, develop personally and professionally, and contribute to a company that prioritizes people and provides an unprecedented 150+ hours of professional development annually.

As a key member of our team, you will participate in outreach marketing activities, promote positive resident relations, and ensure timely responses to resident concerns and requests.

You will also perform various administrative tasks, such as inputting information into software systems, composing correspondence, and participating in property walks/inspections.

We offer an excellent benefits package, including medical, dental, and vision insurance, life and AD&D insurance, a 401k retirement plan with company match, employee stock ownership plan, incentive bonus program, paid holidays, sick leave, and vacation time.

The estimated salary for this position is $20.25 per hour, based on industry standards and comparable positions in the area.

If you possess effective communication and interaction skills, ability to work in a fast-paced environment, and a positive and professional demeanor, we encourage you to apply for this exciting opportunity.



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