Assistant General Manager

2 hours ago


Foothill Ranch, California, United States Arbor Lodging Full time
Job Title: Assistant General Manager

Arbor Lodging is seeking an experienced Assistant General Manager to join our team at our Hilton Garden Inn in Lake Forest. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities:
  • Manage financial components of hotel operations, including budgeting, forecasting, and financial reporting.
  • Assist the General Manager in leading the hotel team, providing guidance, and making strategic decisions.
  • Maximize financial performance and quality standards in F&B and Rooms departments.
  • Develop and implement business plans and marketing strategies to drive room revenue and occupancy.
  • Build relationships with guests, monitor satisfaction levels, and ensure exceptional customer service.
  • Coordinate capital improvement projects to maintain and upgrade hotel quality standards and property image.
  • Manage and monitor hotel performance, including P&L and forecasts, to ensure alignment with budgeted goals.
  • Understand and apply accounting principles to ensure accurate financial reporting and compliance.
  • Assist with selection, training, counseling, and motivating hourly associates.
  • Participate in the development of the hotel expense budget and monitor departmental expenses.
Requirements:
  • Minimum 2-year degree required.
  • Experience in a similar leadership role, preferably in the hospitality industry.
  • Advanced knowledge of hotel disciplines, including people management and problem-solving.
  • Ability to lift up to 40 lbs. with or without reasonable accommodation.
  • Ability to bend, reach, or lift as required in this position.
Benefits:
  • Competitive salary.
  • Annual review with increase potential.
  • 401k program with company match.
  • Additional benefits may be available.

Arbor Lodging is an equal employment opportunity employer and complies with all applicable laws and regulations regarding nondiscrimination in employment.



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