Returns Coordinator

3 weeks ago

Kent, Washington, United States Wilmar Full time
Returns Clerk Job Description

Wilmar LLC, a leading supplier of quality tools, is seeking a Returns Clerk to join our team. As a Returns Clerk, you will be responsible for handling all aspects of returned merchandise, ensuring that all products are processed, including defectives, changeovers, stock adjustments, and inbound deliveries.

Key Responsibilities:
  • Maintain accurate records of all returns via data entry and work closely with the Returns Coordinator to process proper paperwork.
  • Update spreadsheets electronically related to inventory, data, etc. using Microsoft Office and/or internal software systems.
  • Maximize return to stock items by sorting, cleaning, re-packaging, and re-labeling as needed.
  • Store completed projects in the racks and retrieve packing and product when needed using a sit-down forklift.
  • Work with Inventory Control to ensure system adjustments are made as product is placed back on shelves.
  • Return items to pick bins as needed; ensure correct inventory placement.
  • Examine and compare merchandise with original requisition to record information such as quantity, type of defect, and date on invoice or other forms.
  • Scrap unusable returns and communicate with scrap companies to properly dispose of product.
  • Print labels and properly mark all materials for sale with documents and item list.
  • In coordination with QC, record production time and materials for charge-backs and production items on rework projects.
  • Properly mark all materials for sale with documents and item list.
  • Production duties such as manual lifting, packaging, taping, labeling, and assembly operations.
  • Coordinate with Quality Control to record production time and materials for charge-backs and production items on rework projects.
  • Ensure trash and cardboard are properly disposed of.
  • Ensure orderliness of warehouse and work area.
  • Wear the proper personal protective equipment for position.
  • Communicate regularly with supervisor about Department issues.
  • Demonstrate flexible and efficient time management and ability to prioritize workload.
  • Other duties as assigned.
Requirements:
  • High School Diploma or GED.
  • Ability to drive a forklift helpful.
  • Able to work with Microsoft Office; Word, Excel, and Access.
  • Read, write, and speak in basic English to ensure safety and quality.
  • Previous experience in a warehouse, returns, or logistics role is preferred.
  • Basic computer skills and familiarity with warehouse management systems (WMS).
  • Strong attention to detail and organizational skills.
  • Knowledge of automotive tools helpful.
  • Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to lift heavy items (up to 50 lbs) and stand for extended periods.

Wilmar LLC offers a competitive hourly rate of $19.00 and a comprehensive benefits package, including medical insurance, dental insurance, vision insurance, company-paid long-term disability, company-paid group life insurance, employee assistance program, voluntary group term life insurance/AD&D, voluntary accident insurance, 401(k) profit-sharing plan with employer match, paid time off, and eight paid holidays annually.

Wilmar LLC is an equal opportunity employer and welcomes applications from qualified candidates without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances.

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