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Event Runner/Server

2 months ago

Los Angeles California, United States NeueHouse Full time
About the Role

We are seeking a highly skilled and experienced Event Runner/Server to join our team at NeueHouse. As a key member of our service team, you will be responsible for ensuring that our members and guests receive exceptional service and a seamless experience.

Key Responsibilities
  • Facilitate collaboration between our kitchen and wait staff to ensure efficient service.
  • Anticipate the needs of the wait team in both restaurant-style service and event set-up.
  • Set tables, serve food orders, and remove used dishes and utensils.
  • Maintain a thorough working knowledge of menus and be able to articulate to guests in an engaged and thoughtful manner.
  • Deliver food orders from the kitchen to customers' tables rapidly and accurately.
  • Act as the contact point between Front of the House and Back of the House staff.
  • Communicate food orders to chefs, paying attention to priorities and special requests.
  • Assist the wait staff with table setting and serve welcome drinks and hors d'oeuvres.
  • Ensure food is served in accordance with safety standards.
  • Check-in with customers and take additional orders or refill water, as needed.
  • Remove dirty dishes and utensils.
  • Answer guests' questions about ingredients and menu items.
  • Inform restaurant staff about customers' feedback or requests.
Requirements
  • At least 1 year of experience as a Food Expeditor or similar entry-level role in a restaurant.
  • Ability to lift/move up to 10lbs, frequently lift/move up to 25lbs, and occasionally lift/move up to 50lbs.
  • Impeccable customer service skills, including responding promptly to member/guest needs and soliciting feedback to improve service.
  • Physical ability and stamina to carry heavy trays and stand for long hours.
  • Availability to work various shifts, including weekends.
  • Good oral communication skills.
  • Ability to remain calm and professional in a fast-paced work environment.
What We Offer
  • Competitive hourly rate of $25.00.
  • Retirement Plan (401k, IRA).
  • Training & Development opportunities.
  • Free Food & Snack.