Front Desk Operations Specialist

7 days ago


Salem, Massachusetts, United States Salem Waterfront Hotel & Suites Full time
About the Role
We are seeking a highly motivated and detail-oriented individual to join our team as a Night Auditor at the Salem Waterfront Hotel & Suites. In this role, you will be responsible for ensuring the accuracy and completeness of all financial transactions related to hotel operations. If you have a passion for numbers and a commitment to excellence, we encourage you to apply.

Key Responsibilities:
• Verify all accounts posting and balance
• Manage phone activity, respond to guest inquiries, and resolve issues
• Maintain accurate records, reconcile discrepancies, and perform data entry tasks
• Collaborate with front desk staff to ensure seamless service delivery
• Participate in ongoing training and professional development to enhance skills and knowledge

Requirements:
• 1 year of experience with accounting software or similar systems
• 1 year of hotel front desk experience (required)
• Strong analytical and problem-solving skills, with attention to detail

Compensation:
$42,000 - $52,000 per year, depending on experience

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