Administrative Support Specialist

3 weeks ago


Salem, Massachusetts, United States Highland Dental Group LLC Full time
Job Summary: Highland Dental Group LLC is seeking a skilled Front Desk Receptionist/Patient Coordinator to join our team in Salem, MA. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient records, and maintaining a high level of organization and attention to detail.

Duties and Responsibilities:
  1. Check patients in and out, review treatment plans, and update demographics in Eaglesoft software
  2. Schedule appointments and maintain schedule control
  3. Answer phone calls, screen messages, and respond to inquiries
  4. Maintain a clean and organized front desk area
  5. Engage with patients and their families to provide a positive experience

Requirements: High school education or equivalent required; previous dental experience preferred. Proficiency in Microsoft Word and Excel, with basic computer knowledge and comprehension. Excellent communication and interpersonal skills, with the ability to work well under pressure.

Salary Range: $50,000 - $60,000 per year, depending on experience.

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