Night Shift Manager

3 days ago


Salem, Massachusetts, United States Salem Waterfront Hotel & Suites Full time

We are looking for an experienced Night Auditor to join our team at the Salem Waterfront Hotel & Suites. As a key member of our hospitality staff, you will be responsible for ensuring the smooth operation of our front desk, including managing guest registrations, processing payments, and resolving any issues that may arise.

About the Role

This is a full-time position, working primarily on nights and weekends. The ideal candidate will have excellent customer service skills, a strong attention to detail, and the ability to work independently in a fast-paced environment.

In addition to your base salary of $55,000 per year, you will also receive a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off.

Key Responsibilities:

  • Manage guest registrations and process payments
  • Resolve any issues or complaints that may arise
  • Perform daily reconciliation of hotel financial transactions
  • Maintain accurate records and reports

Requirements:

  • 1 year of experience in hotel front desk operations
  • Excellent customer service and communication skills
  • Strong attention to detail and organizational skills


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