Medical Office Coordinator

3 weeks ago


Salida, Colorado, United States Heart of the Rockies Regional Medical Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Office Coordinator to join our team at Heart of the Rockies Regional Medical Center. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Greets Patients and Visitors: You will be the first point of contact for patients, visitors, physicians, and employees, providing a warm and welcoming experience.
  • Answers Telephone Calls: You will answer phone calls promptly, transfer calls to the correct extension, and take messages as needed, while maintaining a professional and courteous demeanor.
  • Directs Patients to Ancillary Departments: You will direct patients to the correct departments for ordered services, ensuring a seamless experience.
  • Registers Patients: You will be proficient in CPSI registration, maintaining a 95% minimum accuracy level, and ensuring accuracy is captured within the CPSI application.
  • Verifies Insurance Information: You will collect, scan, and verify insurance information and eligibility, determining benefits and providing information to the counseling team.
  • Obtains Consents: You will obtain appropriate consents signed by patients and/or their representatives for all services being rendered.
Requirements
  • Education and Experience: A minimum of three years of related business and/or customer service experience, preferably in a hospital, medical, or physician office setting.
  • Certifications and Licenses: None required.


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