Front Desk Coordinator

Integrated Dermatology is a leading national Dermatology practice that acquires and partners with Dermatology practices across the United States. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner Dermatologists.

We are seeking a highly organized and detail-oriented Front Desk Administrator to join our team. The successful candidate will be responsible for providing exceptional customer service, managing patient flow, and maintaining accurate records.

• Patient Scheduling: Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Communication: Welcomes patients and visitors in person or on the telephone and answers or refers inquiries.
• Appointment Management: Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Record Keeping: Keeps patient appointments on schedule by notifying clinical staff of patient's arrival, reviewing service delivery compared to schedule, and reminding clinic staff of service delays.
• Confidentiality: Ensures availability of treatment information by filing and retrieving patient records and maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Revenue Management: Obtains revenue by recording and updating financial information, recording, and collecting patient co-pays and account balances.
• Coordination: Coordinates with Insurance companies, referring medical offices, and Pathology Labs.
• Compliance: Protects patients' rights by maintaining confidentiality of medical, personal, and financial information and maintains operations by following policies and procedures, reporting needed changes.

• Customer Service: Exceptional customer service and phone etiquette.
• Organizational Skills: Ability to maintain effective and organized systems to ensure timely patient flow.
• Technical Skills: Excellent computer skills.
• Physical Demands: Must be able to remain in a stationary position (80%) of the time.

We offer a competitive hourly rate ranging from $18.00 to $22.00 per hour based on years of experience.

Integrated Dermatology is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.