Registration Coordinator

1 month ago


Salida, Colorado, United States Heart of the Rockies Regional Medical Center Full time
Job Title: Registration Specialist

We are seeking a highly skilled and detail-oriented Registration Specialist to join our team at Heart of the Rockies Regional Medical Center. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining a positive and professional environment.

Key Responsibilities:
  • Provide Excellent Patient Service: Greet patients, visitors, physicians, and employees in a cordial and professional manner, providing exemplary customer service both on the phone and in person.
  • Manage Registration Processes: Attain and maintain mastery level knowledge of all assigned medical practices, including provider/clinic schedules, patient scheduling preferences, and scope of services offered.
  • Utilize EHR Systems: Proficiently use electronic health record (EHR) systems for registration, scheduling, and patient data management.
  • Communicate Effectively: Courteously answer telephone calls, utilize standard scripts, and follow HRRMC's communications policy.
  • Maintain Accurate Records: Averages a minimum of 95% registration accuracy, entering information consistently following established guidelines.
Requirements:
  • Education and Experience: One year of related customer service skills in a healthcare environment or other customer service-related industry.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient service, we encourage you to apply for this exciting opportunity.



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