Client Services Coordinator Role

9 hours ago


Columbia, Maryland, United States Talentuition, LLC Full time
About the Job

We are seeking a highly skilled Client Services Coordinator to join our team at Talentuition, LLC. As a key member of our Client Services Department, you will play a crucial role in delivering exceptional service experiences to our clients.

The estimated salary for this position is $45,000 - $60,000 per year, based on industry standards and location. Our comprehensive benefits package includes medical, dental, vision, disability coverage, life insurance, 401(k) matching, and more.

Job Description

The Client Services Coordinator is responsible for supporting the vision and goals of the Client Services Department by providing clients with an exceptional service experience and collaboratively partnering with all internal service teams. This role is expected to consistently strive for a service approach that provides clients with simplicity and confidence as it pertains to the resolution of challenges and questions.

  • Cultivate strong relationships with clients and internal and external partners to deliver quality service
  • Proactively identify opportunities to enhance clients' service experience
  • Collaborate and communicate with internal service teams and/or department heads regarding resolution to client challenges, requests, and/or process improvements
Required Skills and Qualifications

To be successful in this role, you will need:

  • An Associate's Degree and at least 1-2 years of applicable Client Service experience
  • A working knowledge of Federal/State tax laws pertaining to payroll processing
  • Proficiency in Microsoft Office programs, especially Excel
  • Prior experience using PRISM or a comparable HRIS system
Benefits

Talentuition, LLC offers a comprehensive benefits package, including:

  • Medical, dental, vision, and disability coverage
  • Life insurance and 401(k) matching
  • A dynamic and team-oriented work environment


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