Industrial Coatings Technical Service Representative

2 weeks ago


Boise, Idaho, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled and experienced Technical Service Representative to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing technical support and expertise to our customers in the industrial coatings industry.

Key Responsibilities
  • Conduct product training and application demonstrations for customers
  • Provide technical support and guidance to sales representatives and customers
  • Communicate extended product knowledge to customers, including protective and marine coatings, linings, and tank bottom repairs
  • Manage product test runs at customer facilities
  • Support national accounts specifications approval process
  • Assist sales reps in calling on prospective customers and providing technical support for product demos
  • Maintain contact with laboratory on current technical issues
  • Assist with equipment installations and modifications
  • Conduct technical training seminars at customer facilities
  • Evaluate product complaints and resolve problems
  • Ensure customer quality and service expectations are met
Requirements
  • High school diploma or equivalent required; bachelor's degree in business or related field preferred
  • 2-4 years of experience in coatings industry as applicator or coatings inspector
  • Strong knowledge of protective and marine products, industrial surface preparations, and application equipment
  • Expert equipment knowledge to troubleshoot, repair, and resolve customer problems
  • NACE or SSPC certification preferred
  • Ability to travel at least 60%
What We Offer

At Sherwin-Williams, we offer a competitive compensation package, including a salary range of $60,000 - $80,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role in the coatings industry, please submit your application.



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