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Field Representative II, MS Onsite Technical Services Specialist

2 months ago

Boise, Idaho, United States Metasys Technologies, Inc. Full time

**Job Summary**

Metasys Technologies, Inc. is seeking a highly skilled Technical Specialist to join our team in Boise, ID. As a Technical Specialist, you will be responsible for providing technical support and services to our clients.

**Key Responsibilities**

  • **Provide Technical Support**: Follow instructions from the on-site manager to ensure seamless technical operations.
  • **Print and Mail Services**: Offer basic print and mail services to clients, ensuring high-quality output and timely delivery.
  • **Equipment Maintenance**: Operate, calibrate, and troubleshoot office and technical equipment to ensure optimal performance.
  • **Inventory Management**: Manage inventory levels and order equipment parts as needed to maintain efficient operations.
  • **Customer Service**: Present a professional appearance and maintain a clean workspace to ensure a positive client experience.
  • **Troubleshooting**: Troubleshoot hardware and software issues, and perform basic repairs to minimize downtime.
  • **Job Organization**: Organize jobs by reading instructions and preparing supplies to ensure efficient workflow.
  • **Training and Development**: Complete technical training on new equipment as assigned to stay up-to-date with industry developments.

**Requirements**

  • **Education**: High school diploma or equivalent.
  • **Experience**: Minimum of 3 years of related experience (5 years preferred).
  • **Skills**: Strong customer service and organizational skills, ability to use, calibrate, and troubleshoot office and complex technical equipment.
  • **Physical Demands**: Ability to lift up to 70 lbs occasionally.

**Equal Opportunity Employer**: Metasys Technologies, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.