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Client Support Specialist

2 months ago

Suwanee Georgia, United States Domino's Franchise Full time
Position Overview:

As a Client Support Specialist, you will be the initial point of contact for our valued customers at Domino's. Your role is crucial in creating a welcoming atmosphere, and your enthusiastic communication skills, friendly demeanor, and reliability are key to thriving in this position.

Key Responsibilities:
  • Exhibit a professional appearance that aligns with Domino's brand standards.
  • Engage customers with a warm greeting and a positive attitude while processing their orders.
  • Efficiently operate, clean, and maintain all store facilities and equipment.
  • Manage inventory by transferring ingredients from delivery areas to storage and workspaces, ensuring accurate documentation.
  • Prepare products according to Domino's specifications and guidelines.
  • Handle incoming telephone orders promptly to guarantee customer satisfaction and timely delivery.
  • Perform basic arithmetic operations accurately and swiftly, with the option to use a calculator.
  • Ensure correct monetary transactions and provide accurate change to customers.
  • Demonstrate comfort in using a computer keyboard, touch screen, and foot-pedal systems.
Physical Requirements:

This role necessitates standing for the majority of your shift, performing tasks that may include:
  • Walking on various surfaces, including ceramic tiles and linoleum.
  • Handling bulk product deliveries two to three times weekly, which may involve lifting and stacking items weighing up to 50 pounds.
  • Occasionally crouching, squatting, or bending while completing job tasks.
  • Utilizing hand-eye coordination for tasks such as shaping pizza dough and managing pizza cutting tools.