Senior IT Support Specialist

1 week ago


Plano, Texas, United States ITECS Full time

Job Summary:

ITECS is seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Configure and implement new firewalls, including S2S tunnels
  • Roll out Azure AD Sync and DUO
  • Perform email migrations from one platform to another
  • Configure and implement Windows Server
  • Work on hypervisors (VM creation, restoration, migrations+)
  • Advance network design and troubleshooting with medium and small businesses

Requirements:

  • 3+ years of experience in IT support
  • Strong knowledge of Windows Server and Azure AD
  • Experience with firewall configuration and implementation
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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