Senior IT Support Specialist
1 week ago
Job Summary:
ITECS is seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities:
- Provide technical support to clients via phone, email, and in-person
- Configure and implement new firewalls, including S2S tunnels
- Roll out Azure AD Sync and DUO
- Perform email migrations from one platform to another
- Configure and implement Windows Server
- Work on hypervisors (VM creation, restoration, migrations+)
- Advance network design and troubleshooting with medium and small businesses
Requirements:
- 3+ years of experience in IT support
- Strong knowledge of Windows Server and Azure AD
- Experience with firewall configuration and implementation
- Ability to work in a fast-paced environment
- Excellent communication and problem-solving skills
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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