Patient Registration Specialist

1 week ago


Miamisburg, Ohio, United States Kettering Health Full time
Overview

Kettering Health is a not-for-profit healthcare system serving southwest Ohio, committed to delivering high-quality care for every stage of life. Our mission is to provide exceptional patient experiences, train the next generation of healthcare professionals, and serve others through international outreach.

Responsibilities
  • Register patients with strong guest relations and exceptional customer service, ensuring effective communication and accurate data entry.
  • Review scheduled outpatient visits to ensure patients have been screened for discounts and payment arrangements have been discussed.
  • Assist patients with financial assistance forms, HCAP applications, and Medicaid applications as needed.
  • Verify patient accounts for quality and accuracy, and update all aspects of a patient account.
  • Demonstrate knowledge of compliance and legally required registration forms, consents, literature, and documents.
Preferred Qualifications
  • Previous registration or medical office experience.
  • One year of customer service experience.
  • Excellent written and oral communication skills.
  • Computer literacy and proficiency in Excel.
  • Ability to work collaboratively with team members.


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