Patient Services Coordinator

7 days ago


Miamisburg, Ohio, United States Advent Full time
{"title": "Patient Services Representative", "description": "Unlock Your Potential as a Patient Services Representative at Advent

At Advent, we're not just looking for employees - we're looking for passionate individuals who share our commitment to delivering exceptional patient care. As a Patient Services Representative, you'll be the face of our organization, interacting with patients at various stages of their treatment journey.

Your Key Responsibilities:
  • Provide exceptional patient registration and check-in services, ensuring accurate and efficient processing.
  • Order and upload sleep study reports, utilizing our electronic health record system.
  • Review and schedule patient appointments, ensuring timely and effective communication.
  • Answer call center calls, providing overflow coverage as needed.
  • Take ownership of clinic opening and closing procedures, ensuring seamless operations.
  • Responsible for documentation, patient payment, and working with the clinic team to maintain daily schedules.
  • Cross-train as a Care Coordinator or Medical Assistant, depending on clinic needs.
What We're Looking For:
  • Prior medical experience is a plus, but not required.
  • Proven ability to independently apply best practices in time management and multitasking.
  • Strong customer service focus, with a solid understanding of technology, including Outlook, Word, Excel, and Electronic Health Records.
  • Great attention-to-detail and accuracy in work, with a solution-oriented problem-solving approach.
  • Strong work ethic, commitment to teamwork, and a positive attitude.
Why Choose Advent?
  • A culture that values kindness, solutions, and encourages questions.
  • 16+ days of PTO (prorated your first year based on start date) & holiday pay.
  • Medical, dental, and vision insurance with a generous employer-paid HRA account.
  • 401k contribution.
Schedule:

Monday & Wednesday: 8am-4:30pm

Tuesday & Thursday: 8am-5:30pm

Friday: 8am-2:30pm

", "lang_code": "en"}

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