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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. In this role, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and driving business growth through sales and marketing efforts.
Responsibilities:- Forge lasting customer relationships and proactively follow up to ensure continued satisfaction.
- Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
- Genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- Collaborative spirit, thriving in a dynamic team environment.
- Competitive salary and commission/bonus structure.
- 401k and paid time off (vacation and personal/sick days).
- Flexible hours and professional development opportunities.
- Abundant opportunities for career advancement within our agency.
We are a growing agency with big dreams and lots of potential. If you are self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, please consider joining our team. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in McAllen, and we have received awards including: Chairman's Circle, Ambassador Travel, and Legion of Honor. We speak Spanish, and we are committed to providing exceptional service to our customers. Apply now and let us put you on the path to success.
