Customer Service Representative

4 weeks ago


McAllen, Texas, United States Hireverse Full time
Job Overview

We are seeking a highly motivated and results-driven Customer Service Representative to join our team at AT&T. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer experiences, identifying new sales opportunities, and managing assigned territories to drive revenue growth.

Key Responsibilities:

  • Deliver personalized customer service and support to meet or exceed customer satisfaction targets
  • Identify and pursue new sales opportunities through client-generated leads and other sources
  • Manage assigned territory, overcome objections, and close sales to increase margins
  • Collaborate with management and sales teams to develop customized packages and program renewals
  • Stay aligned with company goals and meet or exceed program objectives
  • Develop industry sales skills through training and conferences, and connect customers to the latest products and services
  • Upsell services and convert warm leads into sales

Requirements:

  • Strong background in customer service or sales with experience in relationship building
  • Reliable transportation
  • Dependable, resilient, and eager to develop sales and leadership skills
  • Strong negotiation and persuasion skills
  • Proven ability to handle objections and close sales
  • Excellent time management and adaptability under pressure
  • Confident, energetic, and personable demeanor

What We Offer:

  • A diverse and inclusive culture
  • Opportunities to make a difference in the community
  • Advancement into leadership or sales management roles
  • Uncapped earning potential, bonuses, and incentives
  • Yearly company trips for top performers

At Hireverse, we are committed to providing a supportive team atmosphere and the necessary tools and training to help you succeed in your role. If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.



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