Insurance Specialist

4 days ago


New Berlin, Wisconsin, United States Tiffany Nguyen - State Farm Agent Full time
About the Role

We are seeking a highly organized and efficient Insurance Specialist to join our team at Tiffany Nguyen - State Farm Agent. As a key member of our agency, you will play a vital role in supporting our insurance agents in gaining and keeping customers.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, providing prompt and accurate service as needed.
  • Customer Service: Provide exceptional customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Needs-Based Review Process: Use a customer-focused approach to educate customers about insurance options, promoting the development of our business.
  • Communication: Utilize exemplary communication skills to efficiently meet customer needs while promoting the growth of our business.
Requirements
  • Dedication to Customer Service: A strong commitment to providing exceptional customer service.
  • Sales Experience: Previous sales experience, preferably in outside sales, inside sales, retail sales, or telemarketing.
  • Licensing: Ability to obtain a Property and Casualty License and a Life/Health License.
  • Marketing Goals: Ability to achieve mutually agreed-upon marketing goals.
  • Marketing Interest: Interest in marketing products and services based on customer needs.
Benefits
  • Salary and Commission: Competitive salary plus commission/bonus structure.
  • Paid Time Off: Paid vacation and personal/sick days.
  • Health Benefits: Comprehensive health benefits package.
  • Profit Sharing: Opportunity to participate in profit-sharing programs.
  • Career Advancement: Potential for growth and advancement within the agency.


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