Operations Director

5 days ago


Norcross, Georgia, United States Minsait ACS Inc Full time
Job Title: Director of Operations

At Minsait ACS Inc, we are seeking a highly skilled and experienced Director of Operations to lead our operations and delivery teams. The successful candidate will be responsible for developing and implementing operations and production plans to align with company objectives.

Key Responsibilities:

  • Lead and manage project teams to ensure successful execution of project milestones.
  • Collaborate with Project Managers to create and implement project execution plans, defining success criteria, and leading status meetings to remove roadblocks.
  • Oversee project statuses and case management, including escalation and resolution, ensuring projects remain on track.
  • Drive the standardization of software and testing procedures for consistent product and project delivery.
  • Coordinate with internal teams to prioritize schedules, forecast tasks, and secure necessary resources to meet project deadlines.
  • Engage directly with customers to address concerns related to delivery timelines and product expectations and gather feedback through quarterly meetings and focus groups.
  • Review and implement product development for system functionality, ensuring error-free installations.
  • Develop and deploy comprehensive training programs, both online and in-person, to ensure team proficiency in key areas such as system installation and advanced applications.
  • Manage patching assignments and follow-up processes, working closely with external and internal teams to ensure timely resolution.
  • Serve as a subject matter expert on product and delivery processes, supporting organizational goals and acting as a backup for Project Managers as needed.

Requirements:

  • 10+ years of Operations leadership experience.
  • Master's degree preferred; Bachelor's degree required.
  • Proven experience in implementing SCADA system software on Red Hat Linux platforms, leading international deployments, and delivering real-time critical systems in high-pressure environments.
  • Ability to collaborate across multiple teams and responsibilities, with a focus on engaging SMEs and documenting knowledge for team use.
  • Knowledge of Power Utility Systems.
  • RED Hat, Linux, C++, Oracle, PostGres, Jreports, '.NET' code, Autodesk APIs, ActiveMQ, Other Web Services or JMS, JAVA.

Minsait ACS Inc is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment and are happy to provide reasonable accommodations to individuals with disabilities.

Please note that we do not accept unsolicited resumes from employment agencies. Any employment agency, person, or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Minsait ACS Inc.


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