Patient Services Coordinator 2

2 weeks ago


Fort Worth, Texas, United States Baylor Scott & White Healthcare Full time

JOB DESCRIPTION

Position: Patient Services Specialist 2 Float

Company: Baylor Scott & White Healthcare

Are you seeking a fulfilling role within the healthcare sector? The Patient Services Specialist 2 Float is essential in delivering administrative assistance to guarantee exceptional, patient-centered care across various clinical environments. This role encompasses a wide array of tasks, from managing patient relations to overseeing scheduling and verifying insurance details.

RESPONSIBILITIES

  • Serve as a versatile resource across multiple healthcare facilities within a specified area
  • Facilitate patient interactions, including check-in/out processes, appointment scheduling, and insurance verification
  • Accurately manage patient registrations, insurance information, and payment processing
  • Provide prompt and precise information to patients and external stakeholders, effectively addressing inquiries and resolving complaints
  • Assist in the management of medical records and support the training of junior personnel

KEY ATTRIBUTES FOR SUCCESS

  • Willingness to travel between facilities and fulfill assigned responsibilities
  • Exceptional communication skills, emphasizing empathy, professionalism, and flexibility
  • Detail-oriented, positive attitude, and proficient in patient registration and insurance processes
  • Skilled in computer usage and maintaining accurate patient records
  • Knowledgeable about medical insurance claims and out-of-network procedures
  • Capable of evaluating unpaid claims and effectively training team members

BENEFITS

This position offers a competitive benefits package, including immediate eligibility for health coverage, a 401(k) plan with a generous matching contribution, tuition reimbursement, and paid time off from the first day of employment (benefits subject to change).

QUALIFICATIONS

EDUCATION: High School Diploma or GED Equivalent

EXPERIENCE: Minimum 1 year



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