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Patient Care Coordinator

2 months ago

Fort Worth, Texas, United States Serenity Healthcare, LLC Full time
About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leading healthcare technology company that provides innovative solutions for mental health treatment. Our mission is to deliver exceptional patient care and support through cutting-edge technology and compassionate service.

Job Summary

We are seeking a highly motivated and empathetic Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a critical role in providing exceptional patient care and support to individuals struggling with mental health challenges.

Responsibilities
  • Provide exceptional patient care and support through phone and email communication
  • Complete new patient intakes to ensure a smooth and efficient onboarding process
  • Ensure compliance with HIPAA regulations and maintain confidentiality of patient information
  • Collaborate with healthcare professionals to coordinate patient care and treatment plans
  • Provide education and support to patients and their families on mental health treatment options
  • Participate in ongoing training and professional development to stay up-to-date on best practices in patient care
Requirements
  • High School Diploma or equivalent required
  • Previous experience in customer service or healthcare support preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Passion for delivering exceptional patient care and support
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance