Customer Service Representative
4 days ago
Feldman Hyundai of New Hudson is an equal opportunity employer seeking a skilled Customer Service Representative to join our team. This role requires excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment.
About the Position
The ideal candidate will have previous experience in a customer-facing role, possess strong interpersonal skills, and be proficient in Microsoft Office Suite. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring seamless transactions.
Duties and Responsibilities
- Provide exceptional customer service and address customer inquiries or concerns
- Process customer payments for vehicle purchases, service, and parts
- Balance cash drawer and prepare daily deposits
- Assist with administrative tasks, such as filing, data entry, and maintaining records
- Greet customers and visitors in a friendly and professional manner
- Answer and direct incoming phone calls to appropriate departments
- Collaborate with sales, service, and finance departments to ensure smooth transactions
- Maintain a clean and organized reception area
Requirements and Qualifications
- High school diploma or equivalent
- Previous experience in a customer-facing role
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office Suite and basic computer skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent organizational and time management skills
- High level of accuracy and attention to detail
- Ability to maintain a professional appearance and demeanor
- Flexibility to work weekends and evenings as needed
Compensation and Benefits
A competitive salary range of $45,000 - $60,000 per year, based on experience, plus benefits and opportunities for growth within the company.
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