Retail Customer Service Representative

4 days ago


Iowa City, Iowa, United States Sam's Club Full time
Job Summary:

As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, responding to member inquiries, and resolving any issues that may arise. You will also be responsible for maintaining a clean and organized store environment, including the front end area. This is an excellent opportunity to join a dynamic team and make a real difference in the lives of our members.

Key Responsibilities:
  • Provide exceptional customer service to members, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the front end area.
  • Process member purchases, handle returns and exchanges, and provide guidance on store policies and procedures.
  • Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for members.

Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Excellent communication and interpersonal skills.

What We Offer:
  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.
  • A comprehensive benefits package, including medical, dental, and vision coverage.

Why Join Us:
  • At Sam's Club, we are committed to providing our members with an exceptional shopping experience. We believe in treating our members with respect and dignity, and we strive to create a positive and inclusive work environment.
  • We offer a competitive hourly wage and a comprehensive benefits package, including medical, dental, and vision coverage.
  • We are committed to the growth and development of our associates, offering opportunities for advancement and professional growth.


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