Retail Customer Service Representative

4 weeks ago


Mason City, Iowa, United States EZCORP Full time
About EZCORP

EZCORP is a leading provider of financial services, offering a unique career path for individuals who are passionate about delivering exceptional customer service. Our team members are the backbone of our organization, and we are committed to providing them with the tools and resources they need to succeed.

Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, processing sales and loans, and performing opening and closing store duties.

Key Responsibilities
  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties
Requirements
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
What We Offer
  • Competitive pay based on experience
  • Opportunity to quickly increase pay and position
  • Structured career path with opportunities for advancement
  • Free health insurance
  • 401(k) with company match
  • Generous paid time off
  • Holiday pay
  • Store discount
Why Work for EZCORP?

We offer a fun and fast-paced work environment that comes with competitive pay, generous bonus potential, and great benefits. Our team members are the heart of our organization, and we are committed to providing them with the tools and resources they need to succeed.



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