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Front Desk Coordinator

2 months ago

Palm Bay, Florida, United States North American Dental Group Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at North American Dental Group. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities
  • Patient Care
    • Provide warm and welcoming greetings to patients and visitors
    • Assist patients with scheduling appointments and verifying insurance information
    • Explain treatment options and procedures to patients in a clear and concise manner
  • Administrative Support
    • Manage front desk operations, including answering phone calls and responding to patient inquiries
    • Prepare and maintain patient records, including demographic and treatment information
    • Process patient payments and handle financial transactions
  • Quality Control
    • Verify patient insurance coverage and benefits
    • Review and update patient records to ensure accuracy and completeness
    • Identify and resolve any issues or discrepancies related to patient care or administrative tasks
Requirements
  • Education
    • High School Diploma or equivalent required; Associate's degree preferred
  • Experience
    • 1-5 years of customer service, insurance, or dental experience preferred
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Proficiency in dental software and Microsoft Office programs
What We Offer
  • Competitive Compensation
    • Competitive hourly rate or salary based on experience
  • Benefits
    • Comprehensive benefits package, including medical, dental, and vision insurance
    • 401(k) retirement plan with company match
  • Opportunities for Growth
    • Professional development and continuing education opportunities
    • Career advancement opportunities within the company
Equal Opportunity Employer

We are an equal opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, or any other characteristic protected by law.