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Assistant General Manager

2 months ago

Montgomery, Alabama, United States Drury Hotels Full time

**About Drury Hotels**

At Drury Hotels, we're dedicated to providing exceptional guest experiences and creating a welcoming atmosphere for our team members. As a family-owned and operated hotel system, we're committed to upholding the Drury legacy of world-class hospitality excellence.

**Job Summary**

We're seeking an experienced Assistant General Manager to join our Hotel Operations Leadership team. As a key member of our team, you'll be responsible for assisting and supporting hotel properties and staff in assigned regions, providing expert leadership across all departments, and cultivating an environment of exceptional guest service.

**Key Responsibilities**

• Assist and support hotel properties and staff in assigned regions, providing expert leadership across all departments

• Provide exceptional service to each guest, train, develop, and coach team members to achieve success in their roles

• Establish high service standards by hiring the right team members with the right attitude for the right position

• Lead, coach, and develop team members in all areas of the hotel, showcasing experience throughout the portfolio of hotels within the company

• Role model quality assurance best practices each day with the team and consistently meet or exceed all quality assurance visit measurables

• Deliver on key business measures of service, cost, and labor controls and team engagement through hands-on leadership, delegating, and empowering team members

• Use good critical thinking skills to successfully handle challenging situations, proactively resolve issues, and show dedication to continuous improvement

**Requirements**

• Positive, can-do attitude required

• Bachelor's degree in hospitality, business, or related field preferred

• Minimum of one year of supervisory experience with demonstrated leadership success

• Hotel-specific experience preferred

• Ability to travel up to 75%