Assistant General Manager

4 days ago


Montgomery, Alabama, United States Gilbride Management Group (GMG) Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Gilbride Management Group (GMG). As a key member of our management team, you will be responsible for overseeing the daily operations of our swim school, ensuring the highest level of quality and customer satisfaction.

Key Responsibilities
  • Operations Management: Direct and control the daily operations of the swim school, ensuring compliance with GMG's standard operating procedures.
  • Staff Management: Manage and develop a team of staff members, focusing on high productivity, excellent performance, and positive employee satisfaction.
  • Customer Service: Ensure exceptional customer service, responding to customer concerns and providing a positive experience.
  • Training and Development: Oversee the training and development of staff members, ensuring they have the necessary skills and knowledge to provide superior swim instruction.
  • Safety and Emergency Procedures: Direct and oversee the implementation of emergency action plans and safety procedures, ensuring a safe and sanitary swim environment.
  • Marketing and Sales: Collaborate with the marketing team to develop and implement marketing strategies, focusing on sales growth and customer acquisition.
  • Financial Management: Assist with financial management, including budgeting, forecasting, and financial reporting.
Requirements
  • Education: High school diploma or equivalent required; bachelor's degree in business administration, communications, or a related field preferred.
  • Experience: Two or more years of experience in a management role, preferably in the aquatics industry.
  • Certifications: Certified Pool Operator and Lifeguard Instructor certifications required.
Work Environment

This is a full-time position, requiring a minimum of 40 hours per week, including nights and weekends. The employee will be regularly exposed to heat and humidity, with a moderate noise level.


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