Patient Flow Coordinator

6 days ago


Austell, Georgia, United States Wellstar Health System, Inc. Full time
Job Summary

Job Title: Patient Flow Coordinator

Job Summary: We are seeking a highly skilled Patient Flow Coordinator to join our team at Wellstar Health System, Inc. The successful candidate will be responsible for ensuring efficient patient flow through the Emergency Department, while maintaining high-quality patient care and satisfaction.

Key Responsibilities
  • Coordinate Patient Flow: Ensure timely placement of patients through the Emergency Department, working closely with Bed Management, E.D. providers, attending providers, nursing, ancillary staff, case management, environmental services, EMS, and other departments.
  • Monitor Patient Flow Metrics: Continuously monitor patient flow metrics, including patient arrival, patient care processes, and efficient patient placement, to identify areas for improvement.
  • Provide Feedback and Coaching: Provide regular feedback and coaching to the E.D. team on patient throughput performance, using focused patient flow huddles, one-on-one communication, event de-briefings, and reports to various groups.
  • Participate in Performance Improvement Projects: Participate in performance improvement projects and committees to drive quality and efficiency improvements in patient flow.
  • Collaborate with Interdisciplinary Teams: Collaborate with interdisciplinary teams, including nursing, ancillary staff, and other departments, to ensure seamless patient flow and high-quality patient care.
  • Ensure Regulatory Compliance: Ensure that all decisions and actions related to patient flow follow regulatory standards, organizational, and department policies and procedures.
Requirements
  • Education: Associate's Degree in nursing required; Bachelor's Degree in nursing preferred.
  • Certifications: Basic Life Support (BLS) certification through American Heart Association (AHA) required; Registered Nurse License required; Advanced Cardiac Life Support (ACLS) required; Trauma Nurse Core Course preferred.
  • Experience: Previous healthcare experience highly preferred; previous RN experience preferred; ED experience preferred; experience as a charge nurse preferred.
  • Skills: Effective communication skills (verbal and written) required; proficiency with desktop computer required; willingness to be a team-player and a self-starter required; proficiency obtaining vital signs using manual processes required.


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