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Client Liaison Specialist

2 months ago

Minneapolis, Minnesota, United States USI Insurance Services, Inc. Full time

Job Summary:

As a Client Relationship Associate at USI Insurance Services, Inc., you will play a vital role in providing exceptional support to our clients and internal teams. Your primary responsibility will be to assist clients with their needs, while also ensuring that all tasks are completed in accordance with our department procedures.

Key Responsibilities:

  • Provide internal assistance to clients, escalating complex issues to senior team members as needed.
  • Follow established department procedures to ensure seamless task completion.
  • Collaborate with the Relationship Management team to deliver outstanding client experiences.
  • Develop and maintain strong relationships with clients, internal stakeholders, and cross-functional teams.
  • Stay up-to-date on industry trends and best practices to continuously improve client support.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Excellent problem-solving and analytical skills.
  • Proficiency in Microsoft Office and other productivity tools.

What We Offer:

USI Insurance Services, Inc. is committed to providing a dynamic and supportive work environment that fosters growth and development. As a Client Relationship Associate, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional client experiences.