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Residential Mortgage Consultant

2 months ago

Tampa Florida, United States Pennymac Full time

PENNYMAC:
Pennymac (

NYSE:
PFSI) is a specialized financial services organization with a comprehensive mortgage platform and integrated operations focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our employees are the cornerstone of our success and at the core of our vibrant work culture.

Together, we strive towards a common objective of assisting millions of Americans in realizing their dreams of homeownership through the complete mortgage journey.


A Typical Day:


The role of the Residential Mortgage Consultant is to support existing clients from our Servicing Portfolio via telephone with their current and future mortgage requirements.

Each licensed Consultant is provided inbound/outbound leads to service in accordance with Pennymac policies, procedures, and lending guidelines. Compensation for the Consultant role is directly linked to performance. The average estimated salary plus incentives for this position is $184,500 to $249,000.

The Residential Mortgage Consultant will:
Manage a high volume of inbound/outbound calls to assist existing Pennymac

clients as well as new clients

Identify current client needs and provide guidance for product solutions

Advise and educate clients on home-buying or refinance processes

Recommend loan solutions to clients to enhance their overall financial position

Assist applicants through the loan application process including reviewing disclosures and loan documents

Emphasize benefits of Pennymac's offerings and advantages to highlight how they are beneficial to the client's needs and provide appropriate rebuttal options as applicable

Oversee pipeline activities while meeting production goals, compliance requirements, and company guidelines in adherence with lending regulations

Deliver a "Best in Class" experience to every caller to represent the organization's culture and values

Perform other related duties as required and assigned

Exhibit behaviors which are aligned with the organization's desired culture and values

What You'll Bring:
3+ years of origination and lending experience

Must possess a current UST License

Excellent interpersonal, written, and verbal communication skills

Ability to multitask, work in a fast-paced environment while navigating through different system applications and software

Strong sense of responsibility and organization

Meticulous attention to detail and ability to work independently

Team player, collaborates well with others and willing to assist peers

Excellent critical thinking, problem-solving, and sound judgment skills

Why You Should Consider Us:


As one of the leading mortgage lenders in the nation, Pennymac has assisted over 4 million lifetime homeowners in achieving and maintaining their aspirations of homeownership.

Our vision is to be the most trusted partner for home.

Together, 4,000 Pennymac team members across the country are guided by our core values:
to be Accountable, Reliable, and Ethical in all that we do.


Pennymac is dedicated to conducting a business that makes positive contributions and promotes long-term sustainable growth while fostering an equitable and inclusive environment, where all employees and clients feel valued, respected, and supported.


Benefits That Bring It Home:
Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered

Some key benefits include:
Comprehensive Medical, Dental, and Vision

Paid Time Off Programs including vacation, holidays, illness, and parental leave

Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe-style dining (select locations)

Retirement benefits, life insurance, 401k match, and tuition reimbursement

Philanthropy Programs including matching gifts, volunteer grants, charitable grants, and corporate sponsorships

To learn more about our benefits visit:

Compensation:
Individual salary may vary based on multiple factors including specific role, geographic location/market data, and skills and experience as defined below:

Lower in range - Building skills and experience in the role

Mid-range - Experience and skills align with proficiency in the role

Higher in range - Experience and skills add value above typical requirements of the role


Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.


Salary:
$50,000 - $50,000

Work Model:

OFFICE