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Customer Service Representative

2 months ago


Falls Church, Virginia, United States Panera Bread Full time
Job Overview

At Panera Bread, we're committed to providing exceptional customer experiences and delivering high-quality food and beverages. As a Cashier Team Member, you'll play a vital role in ensuring our customers receive outstanding service and have a positive experience in our cafes.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Work collaboratively with colleagues to achieve sales goals and provide excellent customer service.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • Competitive hourly rate.
  • Opportunities for career growth and advancement.
  • Free meals on shift.
  • Discounts on Panera Bread products.
  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.