Body Shop Operations Manager

3 days ago


Andover, Kansas, United States feldmanforddetroit Full time
About the Role

We are seeking a highly skilled and motivated Body Shop Assistant Manager to join our team at Feldman Automotive & Mark Wahlberg Automotive. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day functioning of our body shop.

Key Responsibilities
  • Manage Body Shop staff, including scheduling, payroll, inventory, and tool needs.
  • Ensure technicians' workflows are running smoothly and customer needs are prioritized.
  • Manage technician productivity and document all repairs and orders properly.
  • Oversee vehicle washing, waxing, and revitalizing processes.
  • Interact with external vendors on parts inventory.
  • Maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
  • Stay up-to-date on federal, state, and local regulations affecting operations.
Requirements
  • High school diploma or equivalent.
  • Excellent customer service skills.
  • Basic computer proficiency.
  • Positive, friendly attitude and customer service mentality.
  • Ability to work in a dynamic environment.
  • Excellent oral and written communication skills.
  • Team player with a collaborative mindset.
  • Math, reading, and software skills.
  • Ability to learn new technology, repair, and service procedures and specifications.
  • Able to operate electronic diagnostic equipment.
  • Valid driver's license and clean driving record.
What We Offer
  • Competitive compensation package.
  • Paid time off and 401(k) with company match.
  • Paid training and real career growth opportunities.
  • Employee discounts on vehicle purchases, parts, service, and more.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.


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