Dental Office Director

4 weeks ago


Middletown, Connecticut, United States Aspen Dental Full time
Role Overview

As a Dental Office Director at Aspen Dental, you will be responsible for leading the office in all operations in support of the doctors to create lasting impressions and build trust and loyalty with patients. This role requires a people-centric leader who motivates and inspires others to provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.

Key Responsibilities

* Provide exceptional patient service and consult with patients on treatment options provided by the clinical team
* Verify insurance payment and collection to ensure high-quality of care
* Hire, develop, manage, and retain the office staff
* Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability
* Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance

Requirements

* Minimum of one year of managing a team of direct reports
* Experience in sales or sales management
* High school diploma or equivalent; college degree is preferred
* Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
* Demonstrate analytical thinking; place a premium on leveraging data

What We Offer

* A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
* Career development and growth opportunities to support you at every stage of your career
* A fun and supportive culture that encourages collaboration and innovation
* Free Continuing Education (CE) through TAG U

Aspen Dental is an Equal Opportunity Employer

We welcome everyone to apply and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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