Patient Services Representative

4 days ago


Burbank, California, United States HOWARD C FRYDMAN Full time

Job Title: Patient Services Representative

Location: HOWARD C FRYDMAN

Estimated Salary: $20.75 per hour

We are a leading medical practice seeking an organized and detail-oriented Front Office Assistant Receptionist/Scheduler to support our front office team.

Primary Responsibilities
  • Answer phone calls and greet patients professionally
  • Schedule appointments efficiently to minimize wait times
  • Verify insurance coverage and eligibility to ensure accurate billing
  • Request prior authorization from managed health plans to prevent delays
  • Enter demographic and medical history data accurately into scheduling and EMR Systems
  • Retrieve and scan medical records as needed
  • Process medical record requests in a timely manner
  • Support both front and back office teams as required
Essential Qualifications
  • At least 2-3 years of experience in a front office role
  • Proficiency in office software and EMR Systems
  • Previous experience in insurance verification, preferably in a healthcare setting
  • Familiarity with managed care plans and insurance terminology
  • Excellent verbal and written communication skills
  • Strong organizational and time management skills
  • Ability to multitask and handle multiple phone lines simultaneously
  • Strong attention to detail and accuracy in data entry and record keeping


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