Career Development Specialist

4 weeks ago


Irvine, California, United States IEC CORP GROUP Full time
Job Summary

We are seeking a highly skilled Collections Specialist to join our team at IEC CORP GROUP. As a key member of our team, you will be responsible for performing cash collections activities for our institutional loans, private loans, cash payment plan collections, and past-due collections for all inactive student accounts.

Key Responsibilities
  • Stay current and follow all HEOA Disclosure and Regulation Z requirements, including Truth in Lending and Consumer Financial Protection Bureau requirements applicable to collection activities.
  • Responsible for outbound calls, emailing, and/or sending letters to inactive students with past-due balances to obtain payments.
  • Ensure the collection goals assigned are met each month and strive to exceed this goal.
  • Perform skip tracing activities in locating borrowers.
  • Assist Collections Supervisor in data collections and report preparation on an ongoing basis as required.
  • Making outbound calls daily.
  • Good skip tracing skills.
  • Good knowledge of all system databases.
  • Assist training of the Collection Associate.
Qualifications
  • Associate's degree (A.A.) or equivalent from two-year College or technical school; or six month to one year related experience and/or training; or equivalent combination of education and experience.
  • Strong interpersonal and positive relationship management skills. Sensitivity to students and families of diverse socio-economic backgrounds.
  • Excellent written and verbal communication skills.
  • Knowledge of collection rules and regulations including HEOA regulations, Regulation Z, Truth in Lending Disclosures.
  • Ability to analyze numbers.
  • Ability to work with Microsoft Office, specifically Excel Spreadsheet and Word.
About IEC CORP GROUP

IEC CORP GROUP is a leader in post-secondary career education. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields.

We offer an exciting, fast-paced, and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits, and much more.



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