Customer Service Advocate

7 days ago


Anchorage, Alaska, United States Tim Graham - State Farm Agent Full time
About the RoleTim Graham - State Farm Agent seeks a highly skilled Customer Service Representative to join our team. As a key member of our agency, you will be responsible for generating exceptional client experiences that drive business growth. Your strong communication skills, attention to detail, and ability to multitask will enable you to excel in this role. We offer a competitive salary range of $40,000 - $60,000 annually, depending on experience, as well as opportunities for internal growth and development. Additionally, you will receive a comprehensive benefits package, including 401(k) matching and donation matching, to support your financial well-being. If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply.

Responsibilities and Expectations
  • Deliver outstanding customer service by responding to inquiries and providing policy information.
  • Collaborate with colleagues to ensure seamless customer experiences.
  • Process insurance claims efficiently and maintain accurate records.
Requirements
  • Strong communication and interpersonal skills to interact with customers effectively.
  • Detailed-oriented and able to multitask, ensuring efficient claim processing and record-keeping.
  • Prior customer service experience is preferred but not required.
What We Offer
  • Competitive salary range: $40,000 - $60,000 annually, depending on experience.
  • Bonus based on performance, promoting high-quality service and results.
  • 401(k) matching and donation matching, supporting your financial security.
  • Opportunities for advancement and professional growth within our agency.
  • Paid time off and company parties to foster a positive work-life balance.


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