Front Desk Sales Associate

2 months ago


Buffalo, New York, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales Associate at Massage Envy Hamburg, New York. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, supporting our service providers, and ensuring a positive experience for our members and guests.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to members and guests, responding to their needs and concerns in a timely and professional manner.
  • Support Service Providers: Assist our service providers in delivering amazing, safe, and professional massage and skin care services, ensuring they have everything they need to succeed.
  • Operational Tasks: Complete important operational tasks, such as creating a pleasant and professional atmosphere, ensuring the lobby, front desk, and treatment rooms are clean and organized, and supporting the delivery of our brand promise.
  • Team Collaboration: Work collaboratively with our team to achieve our goals, recognizing and supporting team goals, and building positive relationships with team members.
Requirements
  • Sales Driven Mindset: Possess a sales-driven mindset, with a focus on achieving goals and exceeding expectations.
  • Customer Service Skills: Demonstrate exceptional customer service skills, with the ability to make everyone feel valued and supported.
  • Teamwork: Be a great teammate, able to work well with others in a fast-paced environment.
  • Integrity: Possess integrity, with a strong commitment to doing the right thing, even when it's not the easy thing.
What We Offer
  • Competitive Compensation: Earn a competitive hourly rate, plus commission and bonus opportunities.
  • Benefits: Enjoy a range of benefits, including paid time off, dental, vision, life, and disability insurance, and tuition reimbursement.
  • Opportunities for Growth: Develop valuable experience in the unique franchise massage setting, with opportunities for growth and advancement.


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