Front Desk Associate

1 month ago


Buffalo, New York, United States Delaware North Full time
Delaware North Front Desk Clerk Job Description

We are seeking a friendly and customer-focused Front Desk Clerk to join our team at The Westin Buffalo in Buffalo, New York.

Key Responsibilities:
  • Greet and register guests, coordinating with housekeeping as needed.
  • Manage cash and credit card transactions, maintaining accurate records.
  • Resolve guest issues promptly, delivering items as required.
  • Monitor and balance daily figures, posting room and tax charges on guest accounts.
  • Provide exceptional customer service.
Requirements:
  • Excellent interpersonal and communication skills.
  • Previous customer service experience is beneficial.
  • Ability to multitask and work under pressure.
  • No high school diploma or GED required.
Benefits:
  • $16.00/hour pay rate.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401k with company match.
  • Paid vacation days and holidays.
  • Free shift meal and parking.
  • Discounted room rates and Marriott travel discounts.

Delaware North is an equal opportunity employer, committed to diversity and inclusion. We empower our team members to do great work and offer opportunities for growth and development.



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