Customer Experience Engineer
3 weeks ago
- Resolve customer complaints via leading cross-functional technical teams to determine containment, root cause, and corrective actions.
- Drive team performance to achieve DPPM goals, customer complaint cycle time targets, and deliver high-quality 8D reports.
- Prioritize quality into product design, manufacturing, and sustaining using best practices such as Lessons Learned, Risk Assessment, DOE, DFT, DFM, etc...
- Bachelor's degree in Electrical Engineering or related field; Master's preferred.
- At least 12 years of experience in CMOS Mixed Signal Design, Test, Wafer fab, Assembly, Failure Analysis, Product Engineering, Reliability, Supply Chain, or Quality.
- At least 5 years of Customer Management experience.
-
Software Engineer for Customer Experience
4 weeks ago
Austin, Texas, United States Amazon Full timeJob DescriptionWe are seeking a highly skilled Software Development Engineer II to join our team responsible for designing, developing and shipping one of the world's best known websites - the Amazon homepage. As a member of this team, you will have the opportunity to challenge the status quo, respect the need to be nimble and develop solutions for our most...
-
Customer Experience Manager
4 hours ago
Austin, Texas, United States AMT PostPro Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at AMT PostPro. As a key advocate for our customers, you will play a vital role in ensuring they derive maximum value from our post-processing solutions.In this role, you will be responsible for onboarding new clients, providing ongoing support, driving...
-
Customer Experience Lead
2 weeks ago
Austin, Texas, United States Closinglock Full timeJob OverviewClosinglock is revolutionizing the real estate industry by providing a secure and efficient platform for title companies, law firms, and financial services to protect themselves and their clients from wire fraud. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our largest customers,...
-
Customer Experience Manager
3 weeks ago
Austin, Texas, United States Verkada Full timeJob DescriptionThis role involves owning and enhancing the customer experience, providing pre-sales engineering support, and acting as a trusted advisor to customers and partners. The ideal candidate will have excellent technical expertise and outstanding communication skills.
-
Customer Experience Strategy Leader
4 weeks ago
Austin, Texas, United States Jerry Full timeJob DescriptionWe are looking for a highly skilled and experienced professional to lead our Customer Experience (CX) Operations and Strategy team. As a CX Operations and Strategy Manager, you will be responsible for designing and implementing processes to improve customer satisfaction, reducing operational costs, and enhancing overall efficiency.You will...
-
Manager, Customer Experience
2 weeks ago
Austin, Texas, United States Jerry Full timeJerry is redefining and radically improving how people manage owning a car.Job OverviewWe are looking for a Customer Operations Strategist to help us disrupt a massive market and take us to a $5B business in the next few years.As the leader of our insurance operations team, you will elevate our customer experience and ensure we are operating efficiently...
-
Customer Experience Technology Investigator
2 hours ago
Austin, Texas, United States Apple Full timeAbout the RoleWe're looking for a seasoned professional to join our team as a Customer Experience Technology Investigator. In this role, you'll be responsible for investigating and resolving disputes related to technology and customer experience.ResponsibilitiesInvestigate and analyze data to identify patterns and trendsDevelop and implement effective...
-
Customer Access Engineer
3 weeks ago
Austin, Texas, United States Ziff Davis Shopping Full timeAbout the RoleWe are seeking an experienced Senior Software Engineer to join our Customer Identity and Account Management team at Ziff Davis Shopping.Key Responsibilities:This role involves designing and developing robust authentication and fraud prevention systems to ensure millions of customers can securely manage their accounts.You will work closely with...
-
Frontend Engineer
4 weeks ago
Austin, Texas, United States Apple Full timeWe're seeking an experienced Frontend Engineer to join our Product Marketing Customer Analytics team at Apple. As a Frontend Engineer, you'll play a critical role in supporting customer analytics with advanced, scalable and robust architecture, tools and data products. Our team's mantra is “Focus on the user and all else will follow.”About the RoleYou'll...
-
Senior Engineering Lead for Custom Solutions
3 weeks ago
Austin, Texas, United States Advanced Micro Devices , Inc. Full time**Advanced Micro Devices Inc.**, a leading technology company, is seeking a highly skilled Systems Engineer to join our **Strategic Silicon Solutions (S3) Board Design Team**. This position offers an exciting opportunity to drive innovation and contribute to the development of cutting-edge technologies.About the Role:As a System Board Design Engineer, you...
-
Software Engineer
3 weeks ago
Austin, Texas, United States Amazon Full timeAmazon is seeking a highly skilled Software Development Engineer to join our Shipping and Delivery Support (SDS) Tech team within the Customer Service organization. The successful candidate will design, develop, and deploy reliable distributed solutions that operate at Amazon scale.The ideal candidate will have 3+ years of professional software development...
-
Principal Customer Quality Assurance Engineer
2 weeks ago
Austin, Texas, United States Skyworks Solutions Full timeJob DescriptionWe are seeking a Principal Customer Quality Engineer to join our team at Skyworks Solutions. As a key member of our Mixed Signal Solutions (MSS) group, you will be responsible for ensuring the high quality of our integrated circuit products.The ideal candidate will have a strong background in CMOS Mixed Signal Design, Test, Wafer fab,...
-
Senior Software Engineer
3 weeks ago
Austin, Texas, United States Ziff Davis Full timeAbout Ziff Davis ShoppingWe are a leading e-commerce company helping millions of shoppers discover and save across a portfolio of mobile and ecommerce brands. Our domestic brands include RetailMeNot, Offers.com, Blackfriday.com, TechBargains, and more. We run the leading Cash Back, Reward, and Coupon codes brands in the UK (Voucher Codes).We are looking for...
-
Artificial Intelligence Engineer with Experience
3 weeks ago
Austin, Texas, United States Diverse Lynx Full timeJob Title: Artificial Intelligence Engineer with ExperienceAbout Us: Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote a diverse workforce across all levels in the company.Job Description: Essential Skills:Proven experience in end-to-end development. 3 Tier Architecture based Application Development Experience with back-end...
-
High-Profile Customer Experience Developer
2 weeks ago
Austin, Texas, United States Amazon Full timeKey QualificationsWe are looking for engineers with 3+ years of non-internship professional software development experience. You should have 2+ years of non-internship design or architecture experience of new and existing systems. Additionally, you should have experience programming with at least one software programming language.You should have knowledge of...
-
Customer Experience Lead
2 weeks ago
Austin, Texas, United States Vintage Wine Storage Full timeJob SummaryVintage Wine Storage is seeking a Customer Experience Lead to drive customer satisfaction and loyalty. The successful candidate will have experience in customer service, invoicing, and multitasking.Key Responsibilities:Cordinate customer interactions, including move-ins, complaints, and work ordersDevelop and implement strategies to enhance the...
-
Customer Experience Advocate
3 weeks ago
Austin, Texas, United States BioSpace Full timeJob OverviewWe are seeking a highly skilled Customer Experience Advocate to join our team at BioSpace. This role is responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded. If you have a passion for delivering outstanding customer experiences and possess excellent communication skills, we encourage you to...
-
Customer Experience Specialist
1 day ago
Austin, Texas, United States Michaels Stores Full timeJob SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our store staff, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesDeliver friendly customer service,...
-
Customer Experience Strategist
2 weeks ago
Austin, Texas, United States Transfr Full timeWe're looking for a seasoned Customer Success Manager to join our team at Transfr! As a key member of our Customer Experience (CX) division, you will be responsible for ensuring our customers achieve their goals through our immersive career exploration and training simulations. With a strong background in customer success or account management, you will have...
-
Customer Experience Ambassador
2 weeks ago
Austin, Texas, United States Domino's Pizza LLC Full timeAt Domino's, we're committed to delivering exceptional customer experiences.Salary: $12-$15 per hour based on experience and location.This role involves working with customers, taking orders, and maintaining a clean and organized store environment.Greet customers and provide positive, engaging interactions.Take accurate customer orders using technology and...