Customer Experience Engineer

3 weeks ago


Austin, Texas, United States Skyworks Solutions Full time
Job Description:
  • Resolve customer complaints via leading cross-functional technical teams to determine containment, root cause, and corrective actions.
  • Drive team performance to achieve DPPM goals, customer complaint cycle time targets, and deliver high-quality 8D reports.
  • Prioritize quality into product design, manufacturing, and sustaining using best practices such as Lessons Learned, Risk Assessment, DOE, DFT, DFM, etc...
Requirements:
  • Bachelor's degree in Electrical Engineering or related field; Master's preferred.
  • At least 12 years of experience in CMOS Mixed Signal Design, Test, Wafer fab, Assembly, Failure Analysis, Product Engineering, Reliability, Supply Chain, or Quality.
  • At least 5 years of Customer Management experience.


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